Outsourced teams for every stage of the customer journey
From first outreach to ongoing support, GlobeSync BPO LLP's service lines plug directly into your business.
Inbound BPO Services
Call answering, helpdesk support and order taking run by trained inbound agent teams, built around your call flows and SLAs.
Explore Inbound BPOLead Generation
B2B and B2C pipeline building — prospecting, qualification and appointment setting that feeds sales-ready leads into your CRM.
Explore Lead GenerationCustomer Support
Inbound support desks covering voice, email and chat — keeping your customers happy around the clock.
Explore Customer SupportMarket Research
Phone and online surveys, data collection and competitive insight gathering to inform smarter business decisions.
Explore Market ResearchA simple path from enquiry to launch
Discovery Call
We learn about your goals, target audience and existing workflows.
Program Design
We build scripts, KPIs and a team structure tailored to your campaign.
Team Onboarding
Agents are trained and QA-certified on your brand before going live.
Launch & Optimize
We go live with real-time reporting and continuous performance tuning.